77 Castle Street, Castle Hill NSW 2154    -    Phone: (02) 9846 1200    -    View Trading Hours

ABOUT US

At Castle Hill Swimming our vision is: 

To be the best provider of swimming services through teaching swimming skills in a friendly and safe learning environment with qualified teachers. Our reputation comes from our experience, quality program, reliability and respect for all members of our community.

Our Mission Statement states that;

At Castle Hill Swimming we believe that learning to swim is an essential life skill. We strive to offer a dynamic program that meets the needs of all participants from parents and babies through to elite swimmers, with a focus on ensuring children who are taught at Castle Hill Swimming are comfortable and safe in and around aquatic environments. We aim to provide a quality program that incorporates the latest teaching techniques within a state of the art facility.

OUR VALUES

Safety

Castle Hill Fitness and Aquatic Centre is a facility for all members of the community to enjoy and the safety of all our patrons is paramount in all we do from our teaching program to our Lap and Recreational Swimmers. Our qualified staff are always on hand to ensure a friendly and safe aquatic experience.

Quality Service Provider

We strive to provide the latest teaching and coaching techniques by continually reviewing and developing our teaching and coaching programs and our customer service standards.

 Respect

Our commitment to all patrons is to ensure the utmost integrity in all communication. Our teaching staff, lifeguards, reception personnel and Management team will provide the best possible service and treat all patrons with respect and courtesy. Our Customers form an essential part of our business relationship through their valued support and feedback

Cleanliness and Water Quality

Our priority is to achieve the highest standard of water quality, pool cleanliness and general maintenance, ensuring all Health and Safety Standards are maintained at all times.

Our Staff

Our staff are highly motivated and strive to ensure that each swimmer receives the greatest benefit from each and every lesson. Our Reception Team and Supervisors strive to achieve clear and concise communication and friendly service for all patrons.

Partners

Australian Swimming Coaches & Teachers Association (ASCTA)                         www.ascta.com

Swim Australia                                                                                                  

Swimming Australia Limited                                                                             www.swimming.org.au

NSW Swimming                                                                                                www.nsw.swimming.org.au